The page layout of Newegg.com is simple and straight to the point. If user-friendliness was their goal, then they have fallen short. The look and design are clean and professional, and the tabs and categories are easily located. Although the page is organized, it is cluttered with unnecessarily placed product reviews and advertisements. The page is easy to navigate and creates a smooth shopping experience, but few items have the option of free shipping. Newegg.com gives the immediate impression of an organized mess.
Unfortunately, due to their diverse selection of products, Newegg only offers new items. In the event you are looking for refurbished and 3rd party parts you will be completely out of luck. Prices are basically the same as going to any computer store and buying the parts, but without the long wait of the shipping. Unless shipping and handling are free for the specific item you need, there is nothing to keep you from getting it sooner.
Quality is what everyone is looking for regardless of price, and that is what Newegg strives to attain. They rely on their service and daily deals to gain popularity, instead of inexpensive prices and inventory availability. Purchasing is simple yet becomes complicated by the many warranties and rebate guidelines that were the primary reason for shopping. If it was not for the extensive list of information supplied in their FAQs, I think many consumers would rather make their purchase somewhere else.
In total, Newegg.com has a great variety of new products in every area of electronics. Their daily deals and free shipping are the most prominent aspects. On the other hand, where they gain strength in service they are lacking in price and in availability. Even with free shipping, there is no motivation for anyone to wait.
