With the world soon coming to be a complete e-commerce market, we tend to resort to internet search engines for answers. But being rated in the top results does not cut it and is not necessarily the best solution to companies unless their websites are designed to be of deserving of such high placement ranking. Laptop Plaza should invest more of their time and efforts in the design, template, and formation of their website so that a buyer can actually result to buying the product as oppose to skimming through the pages with no direction.
Just by taking a look at the website one can see the faults in the content information of the laptops descriptions and it seems as though the quantity in stock is not up to date as it should be. It is very hard to navigate through the website especially when you click on the categorical tabs on top, you see the product name but there is no clickable link that directs you to a page on the site that allows you to make a purchase. Let’s not get it twisted, the website is decent and somewhat attractive, but it can definitely boost up its graphic design to entice the buyer to continue looking.
The most important thing to people going on sites is having the website user-friendly, which brings me to my next point of customer service and satisfaction. The phone number tied to the company went to voice mail once like it was a cell phone. That seemed a bit unprofessional. Overall, this company does what it says, sells laptops. But companies like this should over-produce more than they promise.
I think ultra portable laptop will replace all the netbook soon enough. Just take a look at the new Dell Adamo XPS.